Terms of Service

Last updated: December 9, 2024

1. Agreement to Terms

By accessing or using Business Robots AI ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of the terms, you may not access the Service.

2. Description of Service

Business Robots AI is an omnichannel messaging automation platform that enables businesses to:

  • Manage conversations across multiple messaging channels (Instagram, Facebook Messenger, WhatsApp, Telegram, etc.)
  • Automate responses using AI-powered agents
  • Create automated workflows and broadcasts
  • Integrate with third-party services (Google Calendar, Google Sheets, etc.)
  • Manage contacts and customer relationships
  • Analyze messaging performance and analytics

3. User Accounts

3.1 Registration

To use certain features of the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information
  • Keep your password secure and confidential
  • Be responsible for all activities under your account

3.2 Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms or engage in fraudulent or illegal activities.

4. Acceptable Use

You agree NOT to use the Service to:

  • Send spam, unsolicited messages, or bulk communications
  • Harass, abuse, or harm other users
  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Distribute malware or malicious content
  • Attempt to gain unauthorized access to systems
  • Impersonate others or misrepresent your identity
  • Collect user data without consent
  • Violate platform policies of connected services (Facebook, Instagram, WhatsApp, etc.)

5. Third-Party Integrations

5.1 Connected Services

Our Service integrates with third-party platforms including but not limited to:

  • Google (Calendar, Sheets, Gmail)
  • Meta (Facebook, Instagram, WhatsApp)
  • Telegram
  • OpenAI

5.2 Third-Party Terms

When you connect third-party services, you also agree to comply with their respective terms of service and policies. We are not responsible for the availability or actions of third-party services.

6. Intellectual Property

6.1 Our Content

The Service and its original content, features, and functionality are owned by Business Robots AI and are protected by international copyright, trademark, and other intellectual property laws.

6.2 Your Content

You retain ownership of content you create or upload. By using our Service, you grant us a license to use, store, and process your content solely for providing the Service.

7. Payment Terms

Certain features of the Service may require payment. By subscribing to a paid plan:

  • You agree to pay all applicable fees
  • Fees are non-refundable except as required by law
  • We may change pricing with 30 days notice
  • Failure to pay may result in account suspension

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BUSINESS ROBOTS AI SHALL NOT BE LIABLE FOR:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, data, or business opportunities
  • Service interruptions or downtime
  • Actions of third-party platforms or services
  • Unauthorized access to your account

Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10. Indemnification

You agree to indemnify and hold harmless Business Robots AI and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.

11. Modifications to Service

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance.

12. Changes to Terms

We may revise these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the Service after changes constitutes acceptance of the new Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Business Robots AI operates, without regard to its conflict of law provisions.

14. Dispute Resolution

Any disputes arising from these Terms or your use of the Service shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

16. Contact Us

If you have any questions about these Terms, please contact us at:

  • Email: legal@businessrobotsai.com
  • Website: https://businessrobotsai.com