1. Introduction
Business Robots AI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our omnichannel messaging automation platform.
2. Information We Collect
2.1 Personal Information
When you register or use our service, we may collect:
- Name and email address
- Phone number
- Company/organization name
- Account credentials
- Billing information
2.2 Information from Third-Party Services
When you connect third-party services, we may access:
- Google Account: Email, profile information, calendar events (with your permission), spreadsheet data (with your permission)
- Facebook/Instagram: Page information, messages, user interactions
- WhatsApp: Business account information, messages
- Telegram: Bot information, messages
2.3 Usage Data
We automatically collect:
- Log data (IP address, browser type, pages visited)
- Device information
- Analytics data
3. How We Use Your Information
We use the collected information to:
- Provide and maintain our services
- Process and manage your messages across channels
- Sync with your Google Calendar for scheduling
- Import/export data from Google Sheets
- Send you notifications and updates
- Improve our services
- Comply with legal obligations
4. Data Sharing and Disclosure
We do not sell your personal information. We may share data with:
- Service Providers: Third-party companies that help us operate our platform
- Connected Platforms: When you authorize connections to Facebook, Instagram, WhatsApp, Google, etc.
- Legal Requirements: When required by law or to protect our rights
5. Data Security
We implement industry-standard security measures including:
- SSL/TLS encryption for data in transit
- Encrypted storage for sensitive data
- Regular security audits
- Access controls and authentication
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your data
- Export your data
- Revoke third-party access permissions
- Opt-out of marketing communications
7. Third-Party Services
7.1 Google Services
Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
7.2 Meta (Facebook/Instagram)
Our use of Facebook and Instagram data complies with Meta's Platform Terms and Developer Policies.
8. Data Retention
We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your data at any time by contacting us.
9. Children's Privacy
Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: privacy@businessrobotsai.com
- Website: https://businessrobotsai.com